Shipping policy
Shipping
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Free Shipping: We are proud to offer free shipping on all orders within the United States.
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Processing Time: Orders are typically processed and shipped within 2-4 business days.
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Delivery Time: Standard delivery takes 5-10 business days after processing, depending on your location.
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Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to follow your shipment’s progress.
- International Orders: At this time, we only ship within the United States. International shipping will be added in the future.
Returns
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Customer-Paid Returns: We gladly accept returns within 10 days of delivery. Customers are responsible for all return shipping costs.
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Condition of Returns: Returned products must be unused, unworn, and in their original packaging.
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Refunds: Refunds will be issued to the original payment method once the return is received and inspected. Shipping fees (if any) are non-refundable.
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Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will cover all associated costs to make it right.
Contact Us
For any shipping or return questions, email us at supraman@redheroz.com