Shipping policy

Shipping

  • Free Shipping: We are proud to offer free shipping on all orders within the United States.

  • Processing Time: Orders are typically processed and shipped within 2-4 business days.

  • Delivery Time: Standard delivery takes 5-10 business days after processing, depending on your location.

  • Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number to follow your shipment’s progress.

  • International Orders: At this time, we only ship within the United States. International shipping will be added in the future.


Returns

  • Customer-Paid Returns: We gladly accept returns within 10 days of delivery. Customers are responsible for all return shipping costs.

  • Condition of Returns: Returned products must be unused, unworn, and in their original packaging.

  • Refunds: Refunds will be issued to the original payment method once the return is received and inspected. Shipping fees (if any) are non-refundable.

  • Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will cover all associated costs to make it right.

Contact Us

For any shipping or return questions, email us at supraman@redheroz.com